Three Reasons to Focus on Fantastic Customer Service

Small business owners know that to find a loyal customer base, they have to stand out from their competitors. One of the best, and easiest, ways to do that is to have outstanding customer service. How you treat your customers reflects your entire business. People think positively about businesses that treat their customers and clients well. Unfortunately, many small business owners focus a lot of attention on their products and…  Read more

Are you at the bottom of the list?

So I introduced some changes to my business over the summer break (while I had some “down time” to think!)  Along with that came some resolutions and a BIG LIST of things to do! But do you know what?  I’ve hardly ticked anything off that list … I haven’t done the things I wanted to do … I’ve been distracted by life and now I feel bad.   I started…  Read more

Is bookkeeping becoming extinct??

“Bookkeeping is a growing profession – it is demanding, exciting, challenging and above all, rewarding. It is about understanding how a business works and then providing accurate figures that enable the business to know exactly how well it is doing. Bookkeeping today is far more than entering data and reconciling the bank. Bookkeeping is thinking about the needs of the client, thinking about the processes to get a result.” —…  Read more

Bookkeeping Basics for Small Business Owners

On average, small business owners spend 10 hours each week recording, organizing, and processing financial transactions – everything from accounts receivable and payable, to employee payments, expense receipts and supplier invoices. While the process may be time-consuming (and tedious!), effective bookkeeping is the foundation of sound financial management – which in turn, is the lifeblood of your business. Feeling overwhelmed by mountains of paperwork and complex calculations? Here are three…  Read more

10 Money-Saving Tips for Freelancers

While working at home as a freelancer sounds like the ultimate dream for anyone who tires of the rat race, freelancers still have more than their fair share of financial matters to worry about. In fact, perhaps the most important trait that any freelancer should have is the ability to be fully responsible and accountable to themselves, and saving money is something that you will be wholly responsible for. 1.…  Read more

Why Bookkeeping is Crucial to Your Success

Keeping track of sales, earnings, expenses, and purchases is fundamental to the overall health and sustainability of your business. Effective bookkeeping produces the data you need to evaluate your current practices, anticipate challenges, and set attainable future goals. But despite their proven importance, many business owners dread and avoid accounting tasks. In fact, 40% of surveyed entrepreneurs claim that bookkeeping is one the worst parts of running a business! Wondering…  Read more

Top 5 Tips to Control Debtor Dollars for Small Business Owners

Steady, reliable cash flow is crucial for the survival of any small business – so taking steps to ensure your customers pay promptly should be an absolute priority. When your clients consistently pay on time, you’ll avoid the dreaded “feast or famine” cycle. You’ll be able to pay your suppliers and employees on time – and, of course, yourself. Check out these TOP FIVE TIPS now to start getting paid…  Read more

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